As a small business owner myself, I realize that in order to keep my costs down, sometimes I must sacrifice good customer service. After having our signs stolen, we were in a rush to replace them. After contacting a number of sign companies to get bids (they’d get back to me in a few days) I emailed the Bob after hours. I was floored, the owner himself actually responded in minutes! He quoted on the spot, far less than any others I had actually heard back from. On a whim, I drove out, just to see if he could throw together a few make-shift temporary signs until we could re-order. Not only did we deal directly with the owner, but he managed to make our professional signs in a few hours!! What a dream come true. He will get all of my sign business in the future. Bob was quick, professional, accommodating AND affordable!! No more dealing with online faceless companies for me, I’ll deal directly with Bob. I highly recommend them. First-rate quality with attention to detail without paying a premium.